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Visit our seasoned concierge for expert insight and insider deals to the best of Chicago. Serving you is our pleasure. Pay a visit to our desk or contact the hotel in advance at 312-334-6450 or concierge@hardrockhotelchicago.com to take advantage of celebrity-caliber connections.

Our Standard Services Include
  • Spa Treatments - In addition to massage, we also offer facials, manicures and pedicures via our spa partner.

          Click here to see a full list of spa services.

  • Limo Service -Whether your plans include a  concert, sporting event or a cruise along the lake, we can make it happen in style.
  • Shipping Supplies - We have the supplies to get what you need and to send it where it needs to go.
  • Restaurant Reservations - A friendly and knowledgeable advocate is crucial in a town known for its restaurant prowess. Let us make a suggestion or two and call ahead for you.
  • Tickets - You tell us what you want to see and we will get you in. *Guests are advise to call in advance for limited-run shows, sporting events or other popular events.
Message from Our Concierge

Whatever your request, we are on it and will make it happen. We like to think everything is possible -- so just ask!

We are connected to the pulse of the city, so if you’re looking for something to do, a place to eat or something way off the beaten path, we are at your service.

Our concierge is your source to WHAT, WHERE, WHEN, and HOW while you are staying with us. Serving you is our pleasure - just ask.

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230 North Michigan Avenue, Chicago, Illinois 60601 | 312.345.1000
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