Guest Services and Amenities | Hard Rock Hotel Chicago, Illinois

This downtown Chicago hotel is characterized by signature Hard Rock memorabilia, exemplary guest service, and thoughtful amenities, including WiFi access and pillow-top beds.

Known as the place to see and be seen, the Hard Rock Hotel Chicago is frequented by celebrities who appreciate the hotel’s four-star amenities and high degree of personal service. An eclectic fine-dining restaurant and a trendy lobby bar offer up creative libations and acclaimed dishes meant to be shared and passed. Top-notch conference and technology amenities make the Hard Rock Hotel Chicago a good pick for business travelers and groups.

WiFi access (complimentary in lobby)
24-hour room service
Business center
Free lobby computer stations
24-hour fitness center
Rock shop

Valet parking - $46 daily with in/out privileges
Self parking nearby - $31 daily, no in/out privileges
Spa services
Laundry valet services
Complimentary coffee (in BASE Bar)
5 a.m. - 8 a.m.

WiFi access ($9.95/Day in Guestrooms)
40-inch HD flat-panel LCD televisions
Pillow top bedding
Coffeemaker
iHome player with iPod charger
In-room safe (sized to fit a laptop)
Daily newspaper delivery upon request
Bathrobes (select units)

Mini-bars
On-demand movies and video games
Dual-line phones with voicemail
Iron and ironing board
Hairdryer
Complimentary Time Out Chicago magazine
Turndown service (Suites Only)

INCLUSIVITY (GAY-FRIENDLY HOTEL)
The Hard Rock Hotel became a TAG Approved™ hotel in September, 2009. TAG Approved Hotels:
1. Enforce non-discriminatory policies including “sexual orientation.”
2. Treat heterosexual and domestic partners equally in personnel policies.
3. Provide diversity and sensitivity training for employees.
4. Empower customers and employees to be “watchdogs” of its gay and lesbian business practices.

The clientele at the Hard Rock Hotel Chicago is mainstream, but welcomes guests of any lifestyle. One of the three organizations benefitting from our Hard Rock, Soft Spot program caters to the LGBT Chicago community.